Unable to connect with remote devices

Properly configured data plan? Be sure your data service provider is allowing two-way communication through their firewall. If they are not allowing two-way communication, you will be unable to connect with your system from external networks (such as your institutional or home computer network).

Unable to detect a satellite

Poor field of view? The satellite radio antenna must have a clear line-of-site to the satellite. Trees, mountains, or buildings can block the signals. Reposition the antenna and refine the orientation to optimize the satellite connection.